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基准数据

网络无障碍基准(2026年):诉讼、合规与失败率

The short version: 95.9 percent of the web's top home pages carry a detectable WCAG failure, and web accessibility lawsuits in US courts passed 4,900 in 2025, close to 70 percent of them aimed at ecommerce. The European Accessibility Act now carries fines reaching seven figures in some countries. Most businesses now face a measurable, priced risk, not a hypothetical one.

A note before the numbers, stated once and plainly: every figure here is compiled from published, third-party research, never the studio's own data or an original dataset, and each is flagged to re-verify before this piece publishes. None of this is legal advice: a lawsuit trend is not a legal opinion about any one site.

How many home pages actually fail an accessibility check?

Nearly all of them. WebAIM's 2026 scan of the top one million home pages found detectable WCAG 2 failures on 95.9 percent of pages, up from 94.8 percent in 2025, the first year in seven to get worse rather than better (WebAIM, to re-verify). The average page carried 56.1 distinct errors, a 10.1 percent jump from 51 the year before, which WebAIM ties to page complexity: the average home page now ships 1,437 elements, 22.5 percent more than a year earlier.

The failures cluster hard. WebAIM found 96 percent of all detected errors fall into just six recurring categories, the same six for seven years running:

  • Low contrast text: 83.9 percent of home pages, up from 79.1 percent.
  • Missing alternative text on images: 53.1 percent.
  • Unlabeled form inputs: 51 percent, up from 48.2 percent.
  • Empty links (no accessible text): 46.3 percent.
  • Empty buttons: 30.6 percent.
  • Missing document language attribute: 13.5 percent, down from 15.8 percent.

Contrast and unlabeled forms worsened year over year, while alt text and document language improved slightly.

How many web accessibility lawsuits were actually filed in 2025?

More than any prior year, though the exact count depends on who is counting. UsableNet, tracking both federal and state filings, put the full-year 2025 total at 4,928 digital accessibility lawsuits (UsableNet, to re-verify). EcomBack's tracker counted 3,948, up 23.84 percent from 2024's 3,188 (EcomBack, to re-verify). In federal courts alone, Seyfarth Shaw's year-end review found 3,117 website accessibility lawsuits in 2025, a 27 percent rise on 2024's 2,452, or 36 percent of all 8,667 ADA Title III federal filings that year (Seyfarth Shaw, to re-verify).

Quick caution so the numbers read correctly: these figures are not contradicting each other, they are measuring different scopes. UsableNet's count is broadest (federal plus state), EcomBack's methodology narrows the field somewhat, and Seyfarth Shaw's federal-only number is the most conservative and tied most directly to primary court dockets. All three agree filings rose sharply in 2025, after a similar surge in 2024. Litigation is also increasingly repeat business: UsableNet found 45 percent of 2025's federal cases named a company already sued once before, 1,427 companies in total.

Why does ecommerce keep getting sued?

Because it is the easiest target to prove: a shopper who cannot complete a purchase has a concrete, demonstrable harm. UsableNet found ecommerce accounted for close to 70 percent of all digital accessibility lawsuits in 2025, and among the top 500 ecommerce retailers by revenue, 35.8 percent received at least one ADA accessibility lawsuit that year (UsableNet, to re-verify).

MetricFigureSource
Home pages with detectable WCAG failures95.9% (up from 94.8%)WebAIM Million 2026
Average detectable errors per home page56.1 (up 10.1% from 51)WebAIM Million 2026
Home pages with low-contrast text83.9%WebAIM Million 2026
Home pages with unlabeled form inputs51%WebAIM Million 2026
US digital accessibility lawsuits, full year 20254,928 (broadest tracker)UsableNet
US federal website accessibility lawsuits, 20253,117 (27% YoY increase)Seyfarth Shaw
Share of 2025 lawsuits targeting ecommerce~70%UsableNet
Top 500 ecommerce retailers sued at least once in 202535.8%UsableNet
Repeat-defendant share of 2025 federal cases45%UsableNet
Typical manual accessibility audit (expert review)$3,000 to $15,000TestParty
Enterprise-scale accessibility assessment$15,000 to $75,000+TestParty
Remediation share of total project cost70% to 80%TestParty

(All figures to re-verify at source before publish.)

What does an audit and remediation actually cost?

Less than a lawsuit, in almost every case. TestParty's 2025 pricing research puts a typical manual audit with expert review at $3,000 to $15,000 for most business websites, and enterprise-level assessments at $15,000 to $75,000 or more (TestParty, to re-verify). The audit is usually the smaller line item: TestParty puts remediation at 70 to 80 percent of total project cost, the audit closer to 10 to 20 percent, so a $10,000 audit often precedes $50,000 to $100,000 of remediation work. Given WebAIM's average of 56 errors per home page, that range tracks with what an honest audit tends to surface.

What can the European Accessibility Act actually fine a business?

More than most businesses expect, and the ceiling varies sharply by country. The Directive itself sets no fine amount. It requires each transposed national law to make penalties "effective, proportionate and dissuasive," leaving the actual figures to each country (WebYes, to re-verify). Reported statutory maximums:

CountryReported penalty ceilingSource
SpainUp to €1,000,000 for very serious infringementsWebYes
HungaryUp to €1,261,164, or 5% of annual turnoverWebYes
CzechiaUp to €400,000WebYes
SlovakiaUp to €200,000WebYes
BelgiumUp to €200,000WebYes
NetherlandsUp to approximately €103,000WebYes
GermanyUp to €100,000 per infringementAuditsu
AustriaUp to €80,000WebYes
IrelandUp to €60,000, plus up to 18 months imprisonment in serious casesAuditsu
ItalyUp to €40,000, or 5% of turnover for large companiesAuditsu
France€7,500 per infraction, €15,000 for a repeat offenseAuditsu

Quick caution, in the same spirit as the litigation numbers above. A widely repeated figure puts France's penalty at €250,000 per breach. Auditsu's April 2026 review traced that number back and found it "does not appear anywhere in the Directive," instead "originating from vendor marketing materials and compliance tool websites" (Auditsu, to re-verify). France's real ceiling is the €7,500 and €15,000 above, plus the possibility of a product being withdrawn from sale. Both numbers circulate online. Only one traces to the actual law. The Act took effect on 28 June 2025, and enforcement is still early: private legal action in France and warning letters in Germany are the confirmed activity so far, with no verified EAA-specific fine yet reported in most member states as of this writing.

What this means for a business weighing risk against opportunity

Read together, the numbers describe a market where the baseline is broken and the cost of being noticed is rising. Almost every competitor's home page fails a WCAG check somewhere, so accessibility is not yet a crowded differentiator. It also means the businesses getting sued are not unlucky outliers: they are disproportionately ecommerce operations carrying the same six recurring failures WebAIM has tracked for seven straight years. None of the six require a redesign. All are fixable in a focused engineering pass, for a fraction of what a single lawsuit or an EAA penalty at the upper end would cost.

The opportunity side is just as real. A site built right the first time never enters the remediation math at all, and it earns the same audience, search and AI-answer visibility, and conversion lift that inaccessible competitors are leaving on the table. Orchestrating accessibility alongside visibility and conversion, rather than bolting it on after a demand letter arrives, is the cheaper path by every figure in this piece.

常见问题

WebAIM在2026年对排名前100万的网站首页进行扫描,发现其中95.9%存在可检测到的WCAG 2失败项,高于上一年的94.8%,扭转了此前六年缓慢改善的趋势。

依次为:文本对比度过低(占首页的83.9%)、缺少替代文本(53.1%)、表单字段缺少标签(51%)、空链接(46.3%)、空按钮(30.6%)以及缺少文档语言属性(13.5%)。这六类问题占WebAIM检测到的全部错误的96%。

这取决于统计口径:UsableNet统计的联邦和州法院案件共有4928起,Seyfarth Shaw仅统计联邦案件为3117起,较2024年上升27%。两者都认为诉讼数量正急剧上升,UsableNet还发现,2025年联邦案件中有45%的被告公司此前已被起诉过至少一次。

根据UsableNet的2025年数据,接近70%。在按营收排名的前500家电商零售商中,超过三分之一在当年至少收到过一起无障碍诉讼。

根据TestParty的2025年研究,对大多数企业网站而言,包含专家复核的典型人工审计费用为3000至15000美元,企业级评估的费用则为15000至75000美元甚至更高。

通常更高。TestParty的数据显示,整改费用占项目总成本的70%至80%,审计本身仅占10%至20%左右,因此一次1万美元的审计之后,往往还会跟进5万至10万美元的整改工作。

各国差异很大:意大利约为4万欧元,西班牙最高可达100万欧元,匈牙利约为126万欧元(或营业额的5%)。该指令确立的是原则,而非具体金额:每个成员国都会立法制定自己的数额。

25万欧元这一数字被广泛引用,但并未出现在相关立法条文中:一篇2026年4月的评估文章将其源头追溯到供应商的营销材料。法国实际规定的上限是每项违规7500欧元,累犯为15000欧元。截至本文写作时,欧盟范围内已确认的执法行动仅限于法国的民事诉讼和德国的警告函,目前尚未出现任何经核实的EAA专项罚款案例。

不构成。这些内容是经过整理并注明来源的行业基准数据,并非针对任何具体企业或诉讼的法律意见。如果企业正面临诉讼,或不确定自身在某国国内版EAA法规下的风险,应咨询合格的法律顾问。